At Komat Crocs Store, your privacy is as important to us as your comfort. This policy explains how we collect, use, and protect your personal information when you visit komatstore.com or make a purchase from our colorful collection of cloud-like comfortable footwear.

1. Information We Collect

To provide you with our marshmallow-soft footwear and exceptional service, we collect:

  • Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase
  • Transaction Data: Purchase history, product preferences, and payment method information
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site
  • Communication Data: Any correspondence with our comfort-obsessed team via email or other channels

2. How We Use Your Information

We use your information to make your shopping experience as joyful as wearing our footwear:

  • Process your orders and deliver your colorful clogs, sandals, and accessories worldwide
  • Provide customer support and handle returns under our Happy Feet Guarantee
  • Improve our website, products, and services based on your preferences
  • Send you relevant offers and updates (only with your consent)
  • Prevent fraud and ensure the security of all transactions

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: Trusted partners who help with payment processing, shipping, and website operations
  • Legal Compliance: When required by law or to protect our rights and safety
  • Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your financial safety is our top priority:

  • All payment transactions are processed through encrypted channels with military-grade security
  • We are PCI-DSS compliant and never store full payment details on our servers
  • Data is stored on secure servers with limited access
  • We implement fraud detection systems to monitor all transactions

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise these rights, please contact our team at [email protected].

6. Cookies and Tracking Technologies

Like most e-commerce sites, we use cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and improve your browsing experience
  • Provide personalized recommendations for your perfect pair

You can manage cookie preferences through your browser settings.

7. International Data Transfers

Since we ship worldwide (except to some parts of Asia and remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy occasionally. The latest version will always be posted on our website with the effective date.

10. Contact Us

For any privacy-related questions or concerns, please reach out to our comfort-obsessed team:

Komat Crocs Store
4872 Burnside Court, Phoenix, US 85009
Email: [email protected]

Thank you for trusting Komat Crocs Store with your comfort and privacy. Now go enjoy browsing our colorful collection – your perfect pair is just a few clicks away! 👟💖